Privacy Policy

1. Who We Are

SanMarina Global Solutions S.R.L. (“we”, “us”, or “our”) is a full-service IT and digital solutions company registered in Romania. We specialize in web development, app development, digital marketing, SEO, graphic design, video editing, and AI video generation. Our registered office is located at Splaiul Unirii 165, Sector 3, Bucharest, Romania.

Email: info@sanmarinaglobal.eu
Phone: +40 735 062 451

2. What Personal Data We Collect

We collect the following categories of personal data:

• Contact data: Name, email address, phone number, company name
• Project data: Project briefs, requirements, files shared via our contact form or consultations
• Technical data: IP address, browser type, device information, pages visited
• Communication data: Messages submitted via our contact form, email, or WhatsApp
• Payment data: Billing address and payment details (processed securely by third-party payment providers)

3. How We Use Your Data

We use your personal data to:

• Respond to inquiries and provide project consultations
• Deliver contracted services (development, design, marketing, SEO)
• Send project updates, invoices, and deliverables
• Improve our website experience and service offerings
• Comply with legal and regulatory obligations
• Send service updates and company news (only with your consent)

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent (Art. 6(1)(a) GDPR): When you submit a contact form or subscribe to updates
• Contractual necessity (Art. 6(1)(b) GDPR): When processing is necessary to deliver our IT and digital services
• Legal obligation (Art. 6(1)(c) GDPR): To comply with Romanian tax and business laws
• Legitimate interests (Art. 6(1)(f) GDPR): For fraud prevention, analytics, and improving our services

5. Data Sharing

We may share your data with:

• Service providers: Hosting (Vercel, AWS), email delivery (Resend), analytics, and cloud storage providers who process data on our behalf under data processing agreements
• Payment processors: Secure third-party payment services for billing purposes
• Legal authorities: When required by Romanian or EU law

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data for:

• Client project data: Duration of engagement + 3 years for legal and warranty purposes
• Contact form submissions: 12 months
• Invoices and financial records: 10 years (Romanian fiscal law)
• Website usage data: 6 months

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of access: Request a copy of your personal data
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your data
• Right to restriction: Limit how we use your data
• Right to data portability: Receive your data in a machine-readable format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent at any time

To exercise any of these rights, contact us at info@sanmarinaglobal.eu. We will respond within 30 days.

8. Cookies

Our website uses essential cookies necessary for the website to function. We do not use advertising or tracking cookies without your consent. By continuing to use our website, you consent to our use of essential cookies.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption (TLS/SSL), secure cloud infrastructure, access control, and regular security audits.

10. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Romanian Data Protection Authority (ANSPDCP):

Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
Website: www.dataprotection.ro

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.